GE Profile Refrigerator not Cooling or Freezing 10 Fixation

GE profile refrigerators not cooling or freezing can be a really frustrating issue because that is when you want your refrigerator to get exchanged for a new one. But wait! Don’t hurry up, as I have to discuss something important with you all.

Before making the big investment you need to look into some issues whether they exist or not. If they do then there is an easy way out to solve them. In case they cannot be solved, you can just replace your old refrigerator with a new one.

Why is my GE Profile Refrigerator not Cooling or Freezing? – Reasons Revealed

Following are the reasons why your GE refrigerator is not cooling or freezing.

  • Airflow Obstruction
  • Damaged Door Seal
  • Dusty Condenser Coils
  • Iced Evaporator Coils
  • Malfunctioning Control Thermostat
  • Faulty Thermistor
  • Defective Compressor
  • Damaged Start Relay
  • Damaged Main Control
  • Defective Fan Motor
  • Diagnostic Mode

Troubleshooting Guide

Once you are aware which issues can be the culprit behind the problem, you can easily resolve them by following my guide properly. So without any further ado, let’s get started.

GE Profile Refrigerator not Cooling or FreezingGE Profile Refrigerator not Cooling or Freezing
GE Profile Refrigerator not Cooling or Freezing

  1. Airflow Obstruction

Refrigerators have air vents that need to be cleared of any blockages. If they are blocked due to some reason then of course the refrigerator won’t perform cooling or freezing. Another common mistake made by many people is that they overstuff the fridge compartments which block the air flow as well.

Solution Method

The first thing to do is remove all the items which are blocking the air vents. Make some space for the air to pass and you will see that the refrigerator will start performing sufficient cooling and freezing.


  1. Damaged Door Seal

Rubber seals and door gaskets are present to keep the cold air inside the refrigerator. If by any chance this component gets damaged then the cold air will sneak out of the refrigerator and the fridge temperature will rise.

Solution Method

Inspect the rubber seals and door gaskets for visible damages, cracks or tears. If you find any of such things then it is time to get the damaged component replaced as soon as possible. Replacing the seal or gasket is an inexpensive task to perform and an easy one to follow. Luckily, you don’t have to contact an expert to get the job done.


  1. Dusty Condenser Coils

The main purpose of condenser coils is that they allow your refrigerator to perform sufficient cooling. Over time these coils can become covered in dirt and dust which could affect its working. Whenever this happens the coils cannot dissipate the heat effectively which will eventually cause your GE freezer compartment to feel warm.

Solution Method

Make sure to check the condenser coils regularly for any signs of dust or debris. Clean them properly so you wouldn’t have to face this issue. Use a regular cleaning brush to remove the build-up caused by dirt or dust.


  1. Iced Evaporator Coils

Evaporator coils in GE Refrigerators ensure that cool air is distributed within the refrigerator. Over time, the coils become covered with ice which also becomes a cause of your GE refrigerator not cooling or freezing.

Solution Method

Perform a defrost cycle so that any ice buildup on different components can be cleared. If the evaporator coils refuse to work even after the defrost cycle then it is time to replace the coils with new ones otherwise you will face slow freezing.


  1. Malfunctioning Control Thermostat

Control thermostat is considered the brain of a refrigerator. It is responsible for regulating the performance of evaporator fan motors and compressors. This component should be protected at any cost because its working is directly related to the operation of other components.

Solution Method

The easiest way to test a thermostat is to rotate it and listen for the clicking sound. Start doing this activity from lowest setting to the highest setting. In case you don’t hear the clicking sound, it means the thermostat has been defective. Moreover, you can also use a multimeter to ensure the proper working of the thermostat.


  1. Faulty Thermistor

The main goal of the thermistor is to make use of the temperature sensors so that they can monitor the temperature and send this information to the control board. After receiving the information, the control board activates the evaporator fan motor, compressor and condenser fan motors to cool the unit. If the thermistor by any chance is defective then it means it is the culprit behind lack of cooling.

Solution Method

Take a multimeter and check the thermistor carefully. If you notice any continuity then it means the thermistor is working fine. In case there is no continuity then it means you have to replace the defective component.


  1. Defective Compressor

Compressor in a refrigerator needs to be fully operational if you want your fridge and freezer compartments to be working properly. The reason is that the compressor distributes the refrigerant across evaporator coils and condensers which both are important for cooling.

Solution Method

Again take a multimeter and check whether the compressor is faulty or not. If the multimeter shows no continuity then it is recommended to call a technician and get your compressor replaced. Don’t carry out the process on your own as it requires expert guidance.


  1. Damaged Start Relay

A damaged start relay will not supply power to the compressor which as a result will not provide any cooling or freezing. You will face cooling and freezing problems when you have a damaged start relay present in your unit.

Solution Method

Take help of a multimeter to test whether the relay is working or not. If it is working fine then move on to the next issue but if it is not working then you need to make a replacement.


  1. Damaged Main Control

If you have checked all the above mentioned components and they have passed the test then you need to keep your all focus on the main control board. Testing the control board of your refrigerator can be a challenging task so you need to contact a technician for this.

Solution Method

Replacing the main control board is the only reasonable solution if you find it defective.


  1. Defective Fan Motor

A defective fan motor is another culprit behind the GE refrigerator cooling and freezing problems. You can feel the difference on your own when there is a defective fan motor present in your unit.

Solution Method

Remove the possible obstructions from the fan blades and test the motor manually by rotating the blades. If you notice any issue then it means the motor is faulty. Make a confirmation using a multimeter.

GE Profile Refrigerator not Cooling or Freezing
GE Profile Refrigerator not Cooling or Freezing

  1. Diagnostic Mode

There might be a possibility that you have got your refrigerator recently serviced due to which it has been in a diagnostic mode. Due to this, the unit will not cool or freeze.

Solution Method

To disable the diagnostic mode you need to unplug the unit from the power source for about 30 seconds. After this duration, plug back the unit and see whether the diagnostic mode has been disabled or not.

Check More Refrigerator Fixation:

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Frequently Asked Questions

Q – Why is my GE refrigerator and freezer not cooling?

A—Remove the refrigerator’s plug. Locate the evaporator fan, which is normally located behind the freezer’s back panel.Look for damage, debris, or ice accumulation that might be blocking the fan. Clean the fan whenever needed or replace it if it is damaged.

Q – Why are my fridge and freezer suddenly not cooling?

A – A refrigerator that won’t cool down can have a number of reasons, such as unclean condenser coils, inadequate ventilation, bad installation, faulty or dirty gasket seals, disorganized food storage, inappropriate appliance placement, and broken internal components.

Q – How do you reset a refrigerator that is not cooling?

A – The refrigerator’s systems, including the compressor, will all have time to reset if the power is turned off. Unplug your refrigerator from the wall or turn off the circuit breaker that’s attached to it to turn it off. Unplug the device for a duration of five to ten minutes.

The End

All in all, it is essential for you to check each and every component mentioned above so there is no chance of doubt. Once you are through this process and the issue isn’t resolved yet then you need to call experts or technicians to get the job done in the right way.

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